SHIPPING POLICY

Whether you’re an expecting, new or experienced parent, everything you need to know about shipping is right here.

Which countries do you deliver in?

As of now we deliver within India only and uses reputable courier companies.

Do you ship Internationally?

No. We do not ship outside India. 

How do you calculate shipping, taxes, and duties?

Shipping charges vary from brand to brand. The GST rates are applied as per the product category defined by the Government of India.

How long will it take for an order to arrive?

The lead time for each of the products sold on Bumpsnbaby.in is different. Lead time is the number of days within which an item will be dispatched from our vendor’s end. This is exclusive of the shipping duration taken by the courier company to deliver the ordered products to you. 

In the case of orders with more than one product, all products will either be shipped together or in parts depending on the vendor. We will notify you via email in the case that your order is being shipped in parts.

For orders being shipped together, the longest lead time for a product ordered is applicable to the entire order.

 In the event of any delay due to unforeseen circumstances we will notify you by mail.

How can I track my order placed online?

Ideally the transit time for metros is 2-3 days. It could take up to 5 days for other destinations.

No orders are shipped on weekends or holidays. Once the order has been dispatched, you will be notified of the tracking details via email/text.

You can track your order from this link: https://www.bumpsnbaby.com/shop/track-your-order/

What is the ideal shipping duration?

The ideal transit time for metros is 2 to 3 days. For other destinations it could take upto 5 days.

Please note that no orders are processed/dispatched on weekends/holidays. Once the order has been dispatched, the tracking details would be shared with you via email/text.

Could I change the shipping address of an order?

Shipping address can only be modified before the order is shipped. Please contact our customer care team with your order number to make the required changes. 

What happens if I am not home when the package arrives?

Our shipping partner will attempt to deliver the package three times before it is returned to us. Please make sure the shipping address entered by you while billing is accurate to ensure seamless delivery. 

I did not receive my order. What should I do?

Orders within India are delivered in 3 to 7 business days. If your order has not arrived in this time frame, please contact us with your order number at [email protected]

Could I ship products in one order to multiple addresses?

Please create separate orders to ship to more than one address.

Still have a question?

Please contact us for more information.

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